At Jasmin Journeys, we aim to deliver your travel gear and outdoor essentials in a reliable and timely manner. This Shipping Policy outlines how we process and deliver orders.
1. Delivery Method
All orders are delivered through Cash on Delivery (COD) service.
Payment is made directly to the courier at the time of delivery.
2. Processing Time
Orders are typically processed within 1–3 business days after confirmation.
You will receive a notification once your order has been dispatched.
3. Delivery Time
Standard delivery usually takes 3–7 business days, depending on your location.
Remote or rural areas may require additional time.
4. Shipping Charges
Shipping fees (if applicable) will be displayed at checkout before you confirm your order.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
5. Delivery Areas
We currently deliver within designated regions covered by our courier partners.
If your area is not serviceable, our team will contact you to provide alternatives.
6. Order Tracking
Once dispatched, you may receive tracking details (if available) from our courier partner.
For order status updates, you may also contact us directly at [email protected].
7. Failed Deliveries
If the courier is unable to deliver after repeated attempts, the order may be returned to us.
In such cases, you may need to pay additional shipping charges for re-delivery.
8. Policy Updates
Jasmin Journeys reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page.