At Jasmin Journeys, we aim to deliver your travel gear and outdoor essentials in a reliable and timely manner. This Shipping Policy outlines how we process and deliver orders.
1. Delivery Method
-
All orders are delivered through Cash on Delivery (COD) service.
-
Payment is made directly to the courier at the time of delivery.
2. Processing Time
-
Orders are typically processed within 1–3 business days after confirmation.
-
You will receive a notification once your order has been dispatched.
3. Delivery Time
-
Standard delivery usually takes 3–7 business days, depending on your location.
-
Remote or rural areas may require additional time.
4. Shipping Charges
-
Shipping fees (if applicable) will be displayed at checkout before you confirm your order.
-
Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
5. Delivery Areas
-
We currently deliver within designated regions covered by our courier partners.
-
If your area is not serviceable, our team will contact you to provide alternatives.
6. Order Tracking
-
Once dispatched, you may receive tracking details (if available) from our courier partner.
-
For order status updates, you may also contact us directly at [email protected].
7. Failed Deliveries
-
If the courier is unable to deliver after repeated attempts, the order may be returned to us.
-
In such cases, you may need to pay additional shipping charges for re-delivery.
8. Policy Updates
Jasmin Journeys reserves the right to update this Shipping Policy at any time.